Friday, 9 December 2011

User Analysis - Learners using a community

In this blog posting I want to record my response to the activity in the coursework. We were tasked with building a group of model users. In my example I want to explore the users who use a particular online learning community.


The background to these learners is that they do not possess basic skills qualifications in either maths, English or both. They are very varied in age range but a significant percentage is female.


The have a need to obtain a qualification for many motivations including improving employability, seeking to further or restart their learning journey that may have not have been completed in school.


The learners are socially adept as they have engaged with a registration based web community with relative ease. They also have basic IT skills as they have decided to learn completely remotely without face to face support.


Serendipity?


This week I am leading a User Experience session to test the usability of one of our new online courses. This user analysis will be useful. The user experience trial is taking place with a company called Bunnyfoot who will provide me with a suite and eye tracking software.


I will blog about the results next week

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